Q: What’s your lead time?
A: Generally it is 5-10 days for sample if we have it in stock.And it takes 10-20 days if needs to produce it, it is according to the specifications.

Q:What’s the packing type?
A:Packed by bubble film and pallet. (Booth was shipped by disassembled.)

Q:What’s the regular packing size and weight?
A:Packing Size:
Single:1100*1150*2400 mm(assembled);1100*760*2400 mm(disassembled)
Double&4 person meeting pod:2100*760*2400mm(disassembled)
Single:325kgs, 3.1cbm(assembled),2.2CBM(disassembled);Double: 560kgs, 3.8cbm(disassembled).4 person booth:660KG,3.8cbm(disassembled)

Q:What’s the shipping way?
A: Sea transportation,CIF port to port shipment,it is shipped by disassembled or assembled.

Q:How long ship by sea transportation?
Singapore:Around 7 days.
West Coast of USA:Around 15 days.
East Coast of USA:Around 25 days.
Europe:Around 20-25 days.
Australian:Around 20 days.
The Middle East:Around 20 days.

Q:How about the warranty policy?
A:MobileX warranty period is 1 year without man-made damage.
MobileX can ship the parts to client for future maintenance when needed. MobileX provide lifetime technical supports.

Q: What is the shipping port?
A:Shenzhen,GuangDong Province,China.

Q: Are you trading company or manufacturer ?
A: We are factory.

Q:Are there any optional styles about your product?
3). 4 rounded corner or 2 rounded corner&2 square corner.

Q:How to trust us before making the payment.
A:MobileX is the gold supplier on alibaba, if we have any dishonest business records, we will get most serious punishment on alibaba.Quality, integrity and first-class customer service is our success in the most fundamental factor of three.

Q: How to make order?
A:Sample purchase process:
MobileX will prepare a purchase invoice for you after all of your requirement payment way, shipping address are clear, and then, MobileX will arrange the samples production after payment confirmed, and then, ship samples to you.

Bulk order purchase process:
50% advance payment to start the production ,and the balance should be finished before the goods been sent out.

Q:Could you provide us the HS Code?
A:HS Code is: 9406901000

Q:How many units be loaded for a container?
A:The 40” High-Cube can hold 20 sets single(assembled),30 sets single(disassembled) the 40” High-Cube can hold 15 sets double with disassembled design.